Account Manager
CPI’s mission is to support businesses and professionals to improve their productivity and competitiveness through IT products and services.
We partner with international firms in the markets of printing, surveillance, POS & Retail, Unified Communication, Audio/Video.
We are looking for a qualified Account manager to join our team. You will be responsible for developing long-term relationships with customers and overseeing sales.
What you will do
- Manage an existing customer portfolio and increasing customer portfolio to deliver targeted growth
- Develop and grow sales within territory to meet and exceed annual volume, revenue and pipeline development targets
- Generate new business using existing and potential customer networks
- Utilize strategic probing to identify, evaluate, and recommend alternative business solutions
- Work with sales and other internal teams to develop strategic marketing and product plans and ensure KPIs are being met
- Generate progress reports for clients and senior leaders within the organization
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
- Suggest actions to improve sales performance and identify opportunities for growth
What we expect from you
- BSc degree in Business Administration, Marketing or relevant field
- Proven work experience as a Sales account manager
- Hands on experience in sales and an ability to deliver excellent customer experience
- Knowledge of CRM software and MS Office (MS Excel in particular)
- Business acumen with understanding of sales performance metrics
- Solid commercial negotiation skills and ability to influence
- Ability to deliver projects and answer inquiries on time
- Excellent verbal and written communication skills
Some of the rewards in working with us
- Friendly working environment
- Continuous training
- Private Health & Life Insurance
- Company Car